What makes us different from other similar solutions?
Can I add files to my site with FTP?
How can I migrate a site to your system?
What browsers and operating systems is my website compatible with?
Can I create a multi-language website?
Can I export the content of my site?
Do I need to activate my account before I sign up?I have misspelled my email address during sign-up and didn't receive the activation email.How do I log in my site?How can I change the email address of my website account?I have forgotten my password. How can I recover it?I can't log in to my website even when I use the correct login and password.I can no longer access my website from my computer.I keep getting logged-out when editing my site.I can't login my account from the Edit icon at the bottom of each page - no login popup appears.On attempt to login to my account I get a notice that my site uses elements which are not present in my current plan. Why?What is the difference between Admin view and Normal view?Will users see the changes I make in Admin view?
What if I want to cancel my account and stop the billing?
Edit Site Content
Can several people edit content on the site at the same time?Can I undo changes and revert to a previous version of the content?My website is too slow to view and edit.
Can I remove an already published content from Normal view but still keep it in Admin view?
How many pages can I add on my site?How do I add a page without listing it in the Navigation Menu?Can I make some pages on my site available to select users only?Can I create an option for paid membership on my site?Can I set a Page Not Found within my site? Can I setup an Under Construction page, or stop visitors from viewing my website until it is ready to go public?
When do changes in the menu get published?My navigation menu is missing in Normal view although it is visible in Admin view. How many subnavigation levels may I have?Can I change the position and orientation of my navigation and subnavigation? Can I create an intro (splash) page with no navigation on it?
Can I change the size, font and color of text?
What is an anchor?
I have added an anchor in the Text and Images editor, why doesn't it appear when I select the page from link drop-down?
Can I paste content from other programs or internet sources inside the Text and Image Editor?
Can I insert music or movies on the page? I added a Media file using the Text and Images editor but it doesn't play in Admin view.My video file does not play even after publish.Can I create podcasts?
How do I upload multiple images in an image gallery at once? What is the difference between the gallery thumbnail and slideshow view?Can I turn off the cropping for gallery thumbnails?How can I make the large view of my gallery images fit in the image viewer?Can I link directly to the URL of a gallery image?The gallery images I uploaded are very large, but I can't zoom in to their full view. The transition effect for my slideshow gallery is not working. How do I keep my gallery images from being enlarged and printed by anybody?I want to open an enlarged view of an image placed in the Text and Image editor.
What types of files can I store in a File Area?
Is there a file size limit for uploading files?
What is the available bandwidth for uploading / downloading files?
Can I link directly to the URL of a file uploaded in a File area?
Can I use FTP to upload files to my website?
Can I restrict access to a particular file to select users?
What is the difference between Forum and Blog? Can I switch between Forum and Blog layout at any time? Will I lose the current postings?How do I create a moderators list? Can I assign anyone as my forum moderator? Can moderators change the Forum / Blog settings? Can I review new postings before they get published? Can I set blocking for postings containing offensive language?What is RSS? How can users and websites subscribe to my forum's RSS feed?Can I create a forum or blog with restricted access?Can I embed an RSS digest from a forum / blog within another page?Can I insert images or HTML snippets in forum/blog postings?
What types of web forms can I create with the Forms Editor?
Can I make a form which submits the information to an email address and adds the user email to a mailing list?
Can I make an online appointment form?
Can I create a form which will allow visitors to attach a file?
I want to receive a copy of my form messages at several email addresses
I do not receive the form messages sent to my email address. What's wrong?
After submission my form displays error messages. How do I fix this?
What is a mailing list?
How do I delete a mailing list?
Can I import the email addresses from a mailing list I already have?
Can I have users subscribe to the same mailing list from different pages on my site?
Can I add more input fields to the mailing list subscription form?
Can I send rich-text or HTML newsletters with the mailing list?
Can I send messages with attachments using the mailing list interface?
Can I use the HTML Snippet for integrating Buy Now buttons or a Shopping Cart?
Can I insert HTML snippets inside a Text and Image area?
What should be the structure of the HTML code inserted in the HTML Snippet?
Can I install scripts on your server using the HTML Snippet?
My site has stopped functioning properly after I inserted an HTML Snippet.
I don't seem to have an option to add news to my website. Why?When do updates to news get published?Can I have different news items on the different pages of my site?I lost my news after changing to another design.Can I set a News group to be displayed on all pages of my site?How do I delete a News group?
Branding & Design
Can I upload my own header images?
Can I add a Flash movie as a header visual?
Can I display a slideshow or rotating images in my page header?
Can I hide the Edit, Email and Print icons in my website footer?Can I change the position of the bottom navigation, copyright or footer icons?Can I use HTML code inside the copyright area?
How do I use the content sections to shape my page layout?
Can I add sections to any content area on the page?
My horizontal classic sections do not have equal width.
How may I split my page in several columns?
I need to have a different number of columns in the different parts of my page. Can I achieve that with Page Columns?
Can I have my website hosted under my own domain? How and where may I purchase a domain?Can I set up my domain to open my website by using domain redirection or URL forwarding?I can't locate the DNS management options at my registrar's website. What should I do?I am required to enter Name Servers for my domain. Which are the Name Servers I should enter?I have set up my domain according to the instructions, but my website doesn't come up when I type in the address.When I access my domain I see a page from website-creator.org.
What is integrated hosting?How reliable is my website hosting? Is my website content backed up? Can I make a website and host it on a different server?
Is my website Search Engine friendly? Why doesn't my website appear in search results?How can I improve my website ranking in search engine results? How can I add a favicon to my website? Can I upload Search-engine optimization files in the root folder of my site?
How can I monitor the traffic to my site?I integrated Google Analytics in my site but Google is unable to verify it.The Hit Counter I added to my page does not count the site visits correctly.
Can I search results within my own site?I have Google search integrated but it doesn't display any results from my website. Can I prevent certain pages of my site from being indexed by the Search Engines?
What e-commerce tools may I integrate in my site?
May I integrate e-commerce tools other than the ones recommended in the tutorials?
How do I secure my website e-commerce pages?
How do I create a page with product images and PayPal buttons lined up beneath them?
Can I integrate an application which requires installation of PHP, ASP or other scripts on my site?Can I add a Calendar?Can I integrate Facebook Connect?
Can I host my website under my own domain?
Can I insert music or movies in my site?
How can I improve my website ranking in search engine results?
Can I link directly to the URL of a file uploaded in a File area?
Can I use a Flash movie as a header visual?
Can I upload Search-engine optimization files in the root folder of my site?
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